Optrix TMS ("we", "our", or "us") operates the transportation management platform available at optrixtms.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
We collect information you provide directly when you register or use our services:
We do not sell your data to third parties. We do not use your operational freight data for any purpose other than running your workspace.
Each company (tenant) on Optrix TMS has its own dedicated database. Your data is never stored in a shared table with other tenants and is never accessible to other organisations on the platform.
We retain your account and workspace data for the duration of your subscription. If you cancel, your data is retained for 30 days to allow export, then permanently deleted.
We use session cookies strictly necessary to operate the platform (authentication, CSRF protection). We do not use advertising or tracking cookies.
We use the following sub-processors:
Each sub-processor is bound by their own privacy policies and data processing agreements.
You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us at [email protected].
We use industry-standard measures including HTTPS/TLS encryption, isolated tenant databases, and regular security reviews. See our Security page for details.
We may update this Privacy Policy from time to time. We will notify registered users by email of any material changes. Continued use of the platform after changes constitutes acceptance.
For privacy-related enquiries: [email protected]